Terms of service

Terms of Service

Overview

This website is operated by Iron Horse Accessories. Throughout the site, the terms “we,” “us,” and “our” refer to Iron Horse Accessories. By visiting our website or purchasing something from us, you agree to be bound by the following Terms of Service, including any additional terms, conditions, and policies referenced here or available by hyperlink.

These Terms of Service apply to all users of the site, including browsers, customers, merchants, vendors, and content contributors. If you do not agree to these terms, you should not use this website or purchase products from Iron Horse Accessories.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose. You may not violate any laws in your jurisdiction, including copyright, trademark, safety, consumer protection, or transportation-related laws.

A violation of these Terms may result in termination of your access to our website or services.

Product Information

Iron Horse Accessories sells motorcycle accessories, rider gear, biker apparel, garage gear, helmets, motorcycle wall art, travel bags, and related lifestyle products.

We make every effort to display product descriptions, images, pricing, colors, sizes, availability, and specifications as accurately as possible. However, we cannot guarantee that all product images, colors, measurements, or details will appear exactly the same on every device or screen.

Product availability may change without notice. We reserve the right to modify, discontinue, or limit the sale of any product at any time.

Safety And Product Use

Motorcycle riding, motorsports, and related activities involve risk. Products sold by Iron Horse Accessories should be used only as intended and in accordance with all manufacturer instructions, warnings, and applicable laws.

Customers are responsible for choosing products that are appropriate for their specific motorcycle, riding style, use case, size, fit, and local legal requirements. This includes helmets, protective gear, bags, accessories, lighting products, and any item intended for use with or around a motorcycle.

Iron Horse Accessories does not guarantee that any product will prevent injury, damage, accident, theft, or loss. Customers should inspect all products before use and stop using any product that appears damaged, defective, improperly fitted, or unsafe.

Prices And Payment

All prices are listed in U.S. dollars unless otherwise stated. Prices are subject to change without notice.

We reserve the right to correct pricing errors, cancel orders, refuse orders, or limit quantities at our discretion. If an order is cancelled after payment has been made, we will issue a refund to the original payment method when applicable.

Payment must be received and approved before an order is processed or shipped.

Order Acceptance

Receiving an order confirmation does not mean that your order has been accepted. We reserve the right to refuse or cancel any order for reasons including, but not limited to, suspected fraud, incorrect pricing, product unavailability, inaccurate customer information, shipping restrictions, or violation of these Terms.

If we cancel your order, we will notify you using the contact information provided at checkout.

Shipping And Delivery

Shipping times are estimates only and may vary based on product availability, supplier processing times, destination, carrier delays, customs processing, weather, holidays, or other factors outside our control.

Iron Horse Accessories works with multiple suppliers and fulfillment partners. As a result, items in the same order may ship separately, arrive at different times, or come from different locations.

Customers are responsible for providing accurate shipping information. We are not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete addresses provided by the customer.

Returns And Refunds

Returns and refunds are governed by our Refund Policy. Customers must contact us before sending any return. Returns sent without approval may not be accepted.

Eligible items may be returned within the stated return window if they are unused, unworn, uninstalled, undamaged, and in their original packaging with all tags, manuals, accessories, and proof of purchase.

Some items may be final sale or non-returnable, including used safety gear, worn helmets, installed parts, custom products, personalized products, clearance items, gift cards, digital products, and products marked final sale.

Return shipping costs may be the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Damaged, Defective, Or Incorrect Items

Customers should inspect their order upon delivery. If an item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number, a description of the issue, and clear photos.

If the issue is confirmed, we will work to resolve it through replacement, refund, or supplier-approved return when applicable.

Third-Party Suppliers And Services

Iron Horse Accessories may use third-party suppliers, fulfillment partners, shipping carriers, payment processors, apps, and service providers to operate our business and fulfill orders.

We are not responsible for delays, errors, service interruptions, policy changes, or actions caused by third-party providers. However, we will make reasonable efforts to assist customers with order-related issues.

Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for convenience only. We are not responsible for the content, accuracy, policies, products, or practices of third-party websites.

Visiting third-party websites is at your own risk.

Accuracy Of Billing And Account Information

You agree to provide current, complete, and accurate billing, shipping, contact, and account information for all purchases made through our store.

You agree to promptly update your information, including your email address, payment details, and shipping address, so we can complete transactions and contact you when needed.

Prohibited Uses

You are prohibited from using this site or its content for any unlawful purpose or to violate any local, state, national, or international law.

  • To infringe upon our intellectual property rights or the rights of others
  • To submit false or misleading information
  • To upload viruses, malware, or malicious code
  • To collect or track personal information of others
  • To spam, phish, scrape, crawl, or interfere with the website
  • To attempt to gain unauthorized access to our systems
  • To interfere with the security features of the site

We reserve the right to terminate your use of the website for violating any prohibited use.

Intellectual Property

All website content, including text, graphics, images, logos, product descriptions, branding, designs, page layouts, and other materials, is owned by or licensed to Iron Horse Accessories unless otherwise stated.

You may not copy, reproduce, distribute, sell, modify, or exploit any part of the website or its content without written permission from Iron Horse Accessories.

User Comments, Reviews, And Feedback

If you submit reviews, comments, photos, feedback, suggestions, or other content, you grant Iron Horse Accessories the right to use, edit, publish, display, reproduce, and distribute that content for business, marketing, and website purposes.

You agree that your submissions will not violate the rights of any third party, contain unlawful or abusive material, or include viruses or harmful code.

We reserve the right to remove or edit content that we determine to be offensive, misleading, unlawful, or inappropriate.

Personal Information

Your submission of personal information through the store is governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect customer information.

Limitation Of Liability

To the fullest extent permitted by law, Iron Horse Accessories shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of our website, products, or services.

This includes, but is not limited to, damages related to product use, motorcycle riding, motorsports activities, shipping delays, lost packages, website errors, payment issues, third-party services, or inability to access the website.

Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

Disclaimer Of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis unless otherwise stated.

We do not guarantee that the website will be uninterrupted, secure, error-free, or free from viruses. We do not guarantee that products will meet every customer expectation or be suitable for every specific use case.

Any manufacturer warranties, certifications, or guarantees are provided by the product manufacturer or supplier, not by Iron Horse Accessories, unless clearly stated otherwise.

Indemnification

You agree to indemnify, defend, and hold harmless Iron Horse Accessories and its owners, employees, partners, suppliers, affiliates, and service providers from any claim, demand, damages, losses, liabilities, or expenses arising from your breach of these Terms, your misuse of products, your violation of any law, or your violation of the rights of a third party.

Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that portion shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be considered severed from these Terms. The remaining provisions will continue in full force and effect.

Termination

These Terms remain effective unless terminated by either you or Iron Horse Accessories. You may terminate these Terms at any time by discontinuing use of our website.

We may terminate or suspend access to our website or services at any time if we believe you have violated these Terms.

Governing Law

These Terms of Service and any separate agreements under which we provide products or services shall be governed by and interpreted in accordance with the laws of the United States and the state in which Iron Horse Accessories operates, without regard to conflict of law principles.

Changes To Terms Of Service

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting updates to our website.

It is your responsibility to review this page periodically for changes. Your continued use of the website after changes are posted means you accept those changes.

Contact Information

Iron Horse Accessories
2514 Jamacha Rd
Ste. 502-504
El Cajon, CA 92019

Questions about these Terms of Service can be sent to:

Email: support@ironhorseaccessories.com
Website: https://ironhorseaccessories.com